Last updated: June 1, 2026
1. Introduction
StreamVerse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our streaming service. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, password, and payment details.
- Profile Information: You may provide a display name, avatar, bio, and language preferences.
- Communications: When you contact support or participate in surveys, we collect the content of your messages.
2.2 Information Collected Automatically
- Usage Data: We automatically collect information about your interactions with our service, including watch history, search queries, and content preferences.
- Device Information: We collect device type, operating system, browser type, IP address, and unique device identifiers.
- Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience. See Section 7 for more details.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our streaming service, including personalized recommendations.
- Billing & Account Management: To process payments, manage subscriptions, and communicate about billing issues.
- Communication: To send service-related announcements, security alerts, and support messages.
- Personalization: To tailor content recommendations and user experience based on your preferences.
- Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal data. We may share information in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf (payment processing, cloud storage, analytics).
- Legal Obligations: When required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: We may share information for any other purpose disclosed to you at the time of collection.
5. Data Security
We implement industry‑standard security measures to protect your personal information. These include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to recognize your browser, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our service.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access & Portability: Request a copy of your data in a portable format.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request deletion of your personal data.
- Opt‑Out: Unsubscribe from marketing communications and disable certain tracking.
To exercise these rights, please contact us at privacy@streamverse.com.
9. Children's Privacy
StreamVerse is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a prominent notice on our website. Your continued use of the service after such modifications constitutes acceptance of the updated policy.